Privacy Policy
Our Commitment to Your Privacy
Welcome to Yollo AI. This Privacy Policy is designed to provide you with a clear understanding of how Yollo AI Inc. ("Yollo AI," "we," "our," or "us") handles your personal information. It applies to all our services, including the Yollo AI iOS application and our associated websites (collectively, the "Services"). This policy works in conjunction with our Terms of Service. By using our Services, you consent to the data practices we describe below.
1. The Information We Handle
To deliver our Services, we collect information in several ways.
A. Information You Provide to Us
When you interact with our Services, you may directly share information with us. This includes:
- Account Credentials: To create your account, we collect a username and an email address. If you choose to sign in through a third-party service like Apple or Google, we receive an authentication token from them to link your accounts.
- Media for AI Creation: To power features like our AI Video Generator and Create AI, you may choose to upload your photos or video clips ("User Content"). This content is used exclusively to generate the AI-driven output you have requested.
B. Information Gathered Automatically
As you use our application, we automatically gather technical data to ensure our Services run smoothly and to improve your experience. This includes:
- Device and Network Data: We log your IP address, the type of operating system you use, unique device identifiers (like the IDFA), app version, and general location inferred from your IP address.
- Interaction Data: We analyze how you navigate and engage with our Services, such as the features you use and the frequency of your visits. This helps us understand what is working and where we can make improvements.
C. Information from External Sources
We may receive information from third parties, for instance, if you connect a social media account to your Yollo AI profile. We only collect what is necessary to facilitate that connection, as permitted by your settings on that third-party platform.
2. Our Purpose for Using Your Information
We use your information for specific, defined purposes aimed at providing and enhancing your experience.
A. To Operate and Improve the Services
Your information is essential for us to:
- Deliver, maintain, and administer your account and the core functionalities of our Services.
- Develop new tools and features, and enhance existing ones, including the continuous training of our AI models that power the AI Video Generator and Create AI features.
- Personalize your experience by tailoring content to your interests.
B. To Communicate and Provide Support
We use your contact information to:
- Respond to your questions, feedback, and support requests.
- Inform you about important updates, policy changes, or new features that may interest you.
C. For Safety, Security, and Legal Compliance
We have a legitimate interest in:
- Protecting our Services from fraud, misuse, or criminal activity.
- Enforcing our Terms of Service and protecting our legal rights.
- Complying with applicable laws, regulations, and legal processes.
3. When and Why We Share Information
Your personal information is not sold to any third parties. We only disclose it in the following limited circumstances:
- With Our Operational Partners: We work with trusted vendors and affiliated companies who perform services on our behalf, such as cloud hosting, data analytics, and customer support. These partners are contractually obligated to protect your data and can only use it for the specific tasks we have assigned them.
- For Legal and Protective Reasons: We may share information if required by law (e.g., in response to a subpoena or court order) or if we believe in good faith that such action is necessary to protect the safety and rights of Yollo AI, our users, or the public.
- In Corporate Transactions: If Yollo AI undergoes a major business change, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- At Your Direction: We will share your information with other parties if you provide your explicit consent for us to do so.
4. Your Control and Data Rights
You are in control of your data. Depending on your jurisdiction, you have the right to:
- Access and Update: Review and correct your profile information directly within your account settings.
- Delete: Request the deletion of your account and associated personal information, subject to certain legal exceptions.
- Object or Restrict: Object to or request the restriction of certain data processing activities.
- Opt-Out of Marketing: Unsubscribe from our promotional emails at any time by using the link provided in the email. You will still receive non-promotional, administrative messages.
To exercise these rights, please contact us through the channels listed at the end of this policy. We will take reasonable steps to verify your identity before fulfilling your request.
5. Data Retention and Security
- Retention Policy: We retain your account information for as long as your account is active and as needed to fulfill our legal obligations. The User Content you upload for AI features is treated differently; it is stored temporarily on our secure servers solely for the purpose of generating your requested content and is automatically and permanently deleted within 7 days.
- Security Measures: We implement robust technical, physical, and administrative safeguards to protect your information. However, no digital system is 100% immune to risk, and we cannot guarantee absolute security.
6. International Data Transfers
Our Services are operated globally, which means your information may be processed and stored in the United States or other countries. These jurisdictions may have different data protection laws than your own. By using our Services, you consent to this transfer.
7. Children's Privacy
Our Services are not designed for or directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have done so, we will promptly delete it.
8. Policy Updates
We may revise this Privacy Policy from time to time. When we make significant changes, we will notify you through the app or other appropriate channels. The "Last Updated" date at the top of this page will always indicate the latest version.
9. How to Reach Us
If you have questions about this policy or our data practices, we are here to help.